Rubyteva Design jewellery are made with high quality sterling silver, genuine 22k gold plate and semi precious stones. Please treat your pieces with the kindness they deserve to enjoy for years to come.
 
- Avoid contact with liquids and chemicals such as seawater, perfume, sweat and skincare products, as these can damage your pieces over time and may cause temporary discolouration.
 
 - Humidity and exposure to strong sunlight can cause tarnishing. We recommend polishing your sterling silver pieces regularly to maintain lustre.
 
Change of  Mind - Store credit can be issued within 7 days to the same value once the item has been received by, and any shipping costs incurred will not be refunded. Please ensure you use a trackable or signed-for delivery service such as registered post so a store credit can be issued once item has been received.
 
Earrings for pierced ears cannot be returned. All other items being returned must be in original condition and packaging and not be affected by being used in an abnormal way, or reduced in value by delay on your part.